Superior Pools & Spas Terms and Conditions

Terms & Conditions

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1. Agreement

These terms and conditions constitute a legally binding agreement between Superior Pools & Spas (ABN 24 678 950 028) and the Client for the provision of pool construction, renovation, and maintenance services.

2. Quotations and Pricing

  • All quotations are valid for 30 days from the date of issue
  • Prices are subject to change if site conditions differ from those present during initial inspection
  • Additional charges may apply for unforeseen circumstances including rock removal or access issues
  • A 10% deposit is required to secure your booking

3. Construction Timeline

  • Construction timelines are estimates and may vary due to weather conditions
  • We will communicate any delays or changes to the schedule promptly
  • Force majeure events may affect construction timelines
  • Council approval timeframes are outside our control

4. Payment Terms

  • Progress payments are required at key construction stages
  • Final payment is due upon project completion
  • Late payments may incur additional charges
  • All prices include GST unless otherwise stated

5. Warranties

  • Structural warranty: 7 years on concrete shell
  • Equipment warranties as per manufacturer specifications
  • Warranty claims must be submitted in writing
  • Warranties are subject to proper maintenance and care

6. Client Responsibilities

  • Providing accurate site information
  • Ensuring site access during construction
  • Obtaining necessary permits and approvals
  • Regular pool maintenance after handover

7. Variations

  • All variations must be agreed in writing
  • Additional costs will be quoted before work commences
  • Variations may affect project timeline
  • Payment for variations is required before work begins

8. Termination

  • Either party may terminate with 30 days written notice
  • Compensation for completed work will be required
  • Deposit is non-refundable after work commences
  • Breach of terms may result in immediate termination

9. Insurance and Liability

  • We maintain comprehensive public liability insurance
  • Workers compensation insurance for all employees
  • Client must maintain appropriate home insurance
  • We are not liable for consequential losses

10. Privacy

  • Client information is kept confidential
  • Project photos may be used for marketing with permission
  • Personal data is protected as per Privacy Act
  • Contact details are used only for project communication

Contact Us

If you have any questions about our terms and conditions, please contact us at [email protected]